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Terms & Conditions

AmpForceEV App – Terms and Conditions

Thanks for using our products and services (“Services”). The Services are provided by AmpForceEV Inc. (“AmpForce”, “we”, “us”, “our”), a duly incorporated company in British Columbia. By using our Services, you are agreeing to these terms. Please read them carefully.

Using our Services

You must follow any policies made available to you within the Services.

Do not misuse our Services; for example, do not interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

We may send you service announcements, administrative messages and other information in connection with your use of the Services. You may opt out of some of those communications.

Your AmpForce Account

You need an AmpForce Account in order to use some of our Services. You may create your own AmpForce Account, or your AmpForce Account may be assigned to you by an administrator, such as your employer. If you are using an AmpForce Account assigned to you by an administrator, he/she may be able to access or disable your account.

You should use a unique password to secure your AmpForce account and not share it with anyone else or use it for any other purpose. You must contact us promptly if you have reason to believe your account has been compromised. In no event shall AmpForceEV be responsible for any unauthorized spending triggered by third parties under your account.

Privacy

Our Privacy Policy explains how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that AmpForce can use such data in accordance with our Privacy Policy.

Trademark and Copyright

This app is copyrighted by AmpForce and its partners. AmpForce grants you a non-exclusive license to use this software in order to access and use our Services. The software is licensed, not sold, and AmpForce reserves all other rights pertaining to the software. To the maximum extent permitted by applicable law, you may not reverse engineer the software.

Access to our network services is permitted solely through interfaces, applications and protocols expressly approved or provided by us. Any attempt to access, connect to, or interact with the network services through unapproved, modified, or third-party interfaces is strictly prohibited.

You agree not to:

(a) use automated systems, bots, or scripts to interact with the services except as expressly permitted by the Company;

(b) attempt to intercept, monitor, or modify network traffic other than through authorized means;

(d) develop, distribute, or use any application or device intended to enable unauthorized access to the network services.

We reserve the right to suspend or terminate without notice access to any user or system that violates this provision, or is deemed to pose a security or operational risk. We also reserve the right to pursue all available legal and equitable remedies, including injunctive relief and damages.

We respond to notices of alleged infringement of copyrights owned by ourselves or third parties, and we may suspend or terminate accounts of repeat infringers.

To the maximum extent allowed by applicable law, you may not use any of our trademarked material without explicit written permission from us.

Modifying and Terminating our Services

We are constantly changing and improving our Services. We may add or remove functionalities, create or increase limits to our Services, or suspend or stop a Service altogether without notice to you.

We believe that you own your data, and preserving your access to such data is important. If we discontinue a Service, whenever possible, we will give you reasonable advance notice and a chance to retrieve or remove information from that Service.

You can stop using our Services at any time.

Our Warranties and Disclaimers

Other than as expressly set out in these terms or additional terms, AmpForce provides the Services on an “as is” basis. We make no specific promises about the Services. For example, we do not make any commitments about the content within the services, the specific function of the services or their reliability, availability or ability to meet your needs.

Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the maximum extent permitted by law, we disclaim and exclude all warranties.

Liability for our Services

To the maximum extent permitted by law, AmpForce will not be responsible for lost profits, revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages.

To the maximum extent permitted by law, our total liability for any claim under these terms, including for any implied warranties, is limited to the amount that you paid us to use the Services (or, at our option, to supply you with the same or an equivalent service). In all cases, AmpForce will not be liable for any loss or damage that is not reasonably foreseeable.

Business uses of our Services

If you are using our Services on behalf of a business, corporation, or other legal entity, that entity accepts these terms. It will hold harmless and indemnify AmpForce and its affiliates, officers, agents and employees from any claim, action or proceedings arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, judgments, litigation costs and legal fees.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should read the terms regularly. We will post notice of changes to these terms on this page. We will also post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no earlier than fourteen days after they are posted. However, terms addressing new Services or new functionality for a Service will be effective immediately. By continuing to use our Services, you indicate your acceptance of the modified terms for a Service.

If there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.

These terms govern the relationship between AmpForce and you. They do not create any third party beneficiary rights.

If it turns out that a particular term is not enforceable, this will not affect any other terms.

If you do not comply with these terms and we do not take immediate action to rectify the breach, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

For information about how to contact AmpForce, please visit our contact page.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia. You agree to submit to the non-exclusive jurisdiction of the courts of BC.

EV Charging – Terms and Conditions

The charging system is provided by AmpForceEV Inc. (“AmpForce”) for electric vehicles (EV) in Canada which are properly licensed and certified by the relevant provincial authorities. Drivers must have an AmpForce account in order to use the charging system.

The owner of the physical premise where the charging system is installed is herein the “Site Owner”. As a precondition of installing the charging system, the Site Owner and AmpForce have contracted separately, and the Site Owner has agreed to be bound by the AmpforceEV Platform Subscription Agreement in respect to all installed charging stations.

You agree to pay for EV charging at the posted charging rate, plus applicable taxes and processing fees. This rate is always available for review in the app before starting a charging session. The charging rate shown in the app is definitive and shall prevail over any other rate posted on signage on or near the charging station.

You undertake to comply fully with all instructions related to EV charging while operating the charging system. Such instructions may be posted by a Site Owner or made available within the app or on our website.

You undertake to comply with parking rules and restrictions posted by a Site Owner. AmpForce is not responsible for setting or enforcing any such parking rules.

You are solely responsible for ensuring your EV is in good and safe condition and suitable for use with our charging system.

You agree to indemnify and hold harmless AmpForce and the Site Owner from and against any and all claims, demands, suits, actions or liabilities for damage to property or for injury or death of any person arising out of improper or unreasonable use of the charging system, or from failure to follow any posted instructions.

You may not under any circumstances connect the charging system to any device or receptacle that is not (a) the charging port of a compatible EV; or (b) an adapter intended to connect the charging system to a charging port standard not directly supported by the charging system (e.g. SAE J1772 to NACS). Any such adapter must itself be connected to a corresponding EV charging port and otherwise comply with all applicable safety and technical standards.

Private Charging

A Site Owner may assign exclusive usage rights to one or more charging stations to you. This typically happens in a multi-user residential building (MURB) where the Site Owner is the legal entity that represents all owners and controls access to shared grounds and facilities, but the charging station(s) are installed at a location that is reserved for your exclusive benefit, such as a private parking stall (whether deeded or not). Under such circumstances, you may have an implied or express agreement with the Site Owner regarding your use of the charging stations. The following terms will apply to such usage:

You agree to be bound by sections 7,8,9,10,11 of the AmpForceEV Platform Subscription Agreement, which will govern your use of the EV charging equipment. You acknowledge that you may not unilaterally terminate the agreement in regards to your designated charging station(s), as the agreement applies equally to all charging stations owned by the Site Owner.

The Site Owner typically remains entitled to set the charging rates for your use of the charging stations(s). AmpForce will collect payment from you according to the posted charging rates, and remit payment to the Site Owner pursuant to our agreement with them.

You may be responsible to pay the annual or monthly subscription fee for your designated charging station(s) at the rate agreed between AmpForce and the Site Owner. AmpForce may take certain steps as described in the Platform Subscription Agreement if you do not pay the subscription fee when due. Failure to pay on your part shall not be construed to adversely affect our relationship with the Site Owner.

You can grant or revoke the right to use your charging station(s) to others; however you are ultimately responsible for all charges arising from the use of the charging station(s) designated for your private use. AmpForce is not responsible for enforcing your exclusive rights to use the parking stall or other physical facilities.

Your rights and responsibilities for use of the charging station(s) remain in force for as long as you retain exclusive usage rights over the location where the station(s) are installed. You may assign these rights and responsibilities, including payment of the monthly or annual fee, to any tenant(s) renting the parking location from you, for the duration of their rental contract.

Privacy Policy

AmpForceEV Inc. (“we”, “our” or “us”) respects your privacy and commits to comply with the data protection principles and the requirements of the BC Personal Information Protection Act. In case of any inconsistency or conflict between the English version of this document and any other version in another language, the English version shall prevail.

Information Collection, Use, and Sharing

We shall occasionally collect personal data from you and such data will be processed for the specific purpose given at the time or for any purpose provided for in this policy. Such purposes may include:

(a) identification and verification of you as a user;
(b) provision of goods, services and/or activities to you;
(c) processing of support requests and any other feedback received from you;
(d) promoting, marketing and advertising of any goods, services and/or activities to you; and
(e) analysing our website’s usage statistics, and related purposes.

The provision of personal data or any information is voluntary; however, we may be unable to process your request or provide you with our services if you do not provide us with complete information. You may opt out of having your personal data used for marketing or advertising purposes, but we may still deliver advertising to you that does not require the use of your personal data.

Data Retention

We will keep your personal data for as long as necessary to fulfil the purpose for which the data was collected. Personal data which is no longer required will be destroyed.

Disclosure and Transfer of Personal Data

Personal data held by us will be kept confidential but we may provide or transfer the personal data to:

(a) external parties, including but not limited to any agent, contractor or third party service provider which provides point-of-sale, administrative, telecommunications, computer or other services to us in connection with the operation of our business;
(b) any person or entity to whom we are obligated to disclose your information under any applicable law or regulation issued by public authorities in whose territory we operate our business.

Access to and Correction of Personal Data

Pursuant to the Personal Information Protection Act, you have the right to request access to your personal data held by us, as well as the ways in which we use this information. Some of this information may be visible in your personal profile through our app. All other inquiries or requests should be addressed by email to [email protected].

You also have the right to request corrections to errors or omissions in your personal data held by us. You may be able to correct some of this data by updating your personal profile through our app. All other requests should be addressed by email to [email protected].

Security of Personal Data

We will take appropriate measures to ensure that your personal data is protected on our servers; however, there is no security guarantee for any data transmission over the Internet. You acknowledge that all personal data is transmitted at your own risk. Once we receive your transmission, only our authorized employees or contractors will have access to your personal data.

Financial Data

We do not collect or store any sensitive financial data such as credit card numbers. All payment functionality in our Software is handled by third parties, who shall be responsible for the secure transmission, storage, and handling of such information.

Website Terms of Use

Web Logs

When you visit our website, we may record your visit for the purpose of collecting general statistics on the usage of this website to improve the effectiveness of our marketing and promotional activities. We do not collect any personally identifiable information from you during your browsing of this website, unless you voluntarily submit such information via a form designed to collect such information.

Cookies

Our website may deploy one or more “cookies” to your browser. A cookie stores data about your current browsing session, preferences, and navigation history as you interact with our website. This enables us to provide certain features such as login and access to your account data. Any data collected by means of “cookies” will not be disclosed to any third parties.

You can fully disable cookies by changing relevant settings of your web browser. However, this may result in parts of our website becoming unusable.

External Links

Links on this website may point to websites maintained by other parties. These external websites may have their own privacy policies and practices not bound by this policy. We make no representation or warranty regarding the accuracy, timeliness, suitability or any other aspect of the information and content on such websites. Access to and use of such other websites is at your own risk and subject to the terms and conditions applicable to such websites.

Disclaimer

We have produced this website based on information available to us at the time of preparation. The material on this website is for general information only. All reasonable efforts have been made to ensure the accuracy of the contents provided on this website. AmpForce accepts no responsibility or liability for any errors, omissions, misstatements or inaccuracies in, nor any liability to update, the said material. We make no representation nor give any warranty as to the completeness or accuracy of any information contained on this website. References in this website to any third party products, services, or events do not constitute or imply our endorsement or recommendation.

In case of any discrepancy between different language versions in respect of any part or all of this policy, the English version shall prevail.